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We recommend booking at least 3-6 months in advance for popular destinations during peak season. For less busy periods, 1-2 months is usually sufficient. Some of our specialized expeditions may require booking up to a year in advance.

Our standard cancellation policy offers a full refund if canceled 60+ days before departure, 50% refund if 30-59 days before, and no refund if less than 30 days. We recommend travel insurance to protect against unexpected cancellations.

Yes, you can transfer your booking to another person up to 30 days before departure. There is a name change fee of $50, and the new traveler must meet all the requirements for the tour (visa, health, etc.).

Our standard tours typically have 8-12 participants, with a maximum of 16 for most destinations. Our premium small-group experiences are limited to 6-8 travelers. Private tours can be arranged for any group size.

Absolutely! About 40% of our travelers join us solo. Our small group format is perfect for meeting like-minded adventurers. We offer single room options or can pair you with another solo traveler of the same gender to avoid single supplements.

Yes, comprehensive travel insurance is mandatory for all our tours. Your policy must include emergency medical coverage, evacuation, and trip cancellation. We can recommend suitable providers or you can arrange your own coverage.

All our guides are trained in first aid and emergency response. We maintain 24/7 emergency support, satellite communication in remote areas, and detailed evacuation plans for each destination. Your safety is our absolute priority.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, bank transfers, and Apple Pay. For certain destinations, we can also arrange payment plans upon request.

No, we believe in transparent pricing. Your tour cost includes all accommodations, activities, guides, and meals as specified in the itinerary. We clearly list what's not included, such as international flights, visa fees, travel insurance, and personal expenses.

You'll need a passport valid for at least 6 months beyond your return date, any required visas for your nationality, proof of travel insurance, and any necessary health documents. We provide detailed information for each destination after booking.